Orders are processed within 1–2 working days after successful payment confirmation.
Delivery time may vary depending on the delivery location, product availability, and shipping partner.
Estimated delivery timelines will be communicated during the order confirmation process.
Bulk and HORECA orders may require additional processing time depending on order quantity and requirements.
We provide delivery services across eligible locations in India. Delivery availability may depend on the customer's location and logistics partner coverage.
For hotels, restaurants, caterers, canteens, and bulk business orders, we provide customized supply solutions based on quantity and delivery requirements.
Shipping charges are calculated based on order value, weight, quantity, and delivery location.
Applicable shipping charges will be displayed during checkout or confirmed before order processing.
Bulk orders may have customized delivery terms.
Once your order is dispatched, customers will receive shipment details and tracking information through available communication channels.
Customers are requested to check the package condition at the time of delivery.
In case of:
Damaged package
Missing items
Wrong product received
Delivery-related issues
Please contact Safegrow Trade support within 24 hours of delivery and provide order details along with supporting proof, including images and unboxing video recording where required.
Delivery delays may occur due to factors beyond our control, including weather conditions, transportation delays, holidays, or logistics issues. We will make every effort to ensure timely delivery.
Thank you for choosing Safegrow Trade as your trusted grocery supply partner.